Verizon Billing and Account Information Verizon High Speed Internet, Verizon DSL
Verizon High Speed Internet and Verizon Bundle (Verizon FiOS, DIRECTV, Home & Wireless Phone) service deals are hot. Our Verizon Frequently Asked Questions (FAQ) pages were created to provide answers to questions we receive via email from site visitors. Please check the Verizon specials order forms accessible through the links on our web site for special offer details, terms and conditions. Verizon internet services frequently asked questions are broken down into the following sub-sections:
- Verizon High Speed Internet
- Verizon Internet Availability
- Verizon Internet Installation
- Verizon Internet Features
- Verizon Online Services
- Verizon with AOL Services
- Verizon with Yahoo Services
- Verizon Billing and Account Information (on this page)
Verizon Billing and Account Information
Does Verizon High Speed Internet include unlimited Internet access or will I be charged according to my usage?
Verizon DSL high speed internet charges a flat monthly fee for service. You will not be charged additional fees based on your high speed internet usage. If you complete an order online using our Verizon Check Availability tools, all monthly billing and account information will be managed by Verizon.
How do I know that prices won’t change in the future or that I won’t be charged for features that are currently included?
If you sign up for an annual Verizon package, the monthly price stated on the order forms, printable receipts, and confirmation emails will not change during the 12-month (annual) period. Any available short or long term special promotion pricing is detailed for your review and presented to you by Verizon after you Check Availability. Please print and save your receipts, which contain important Verizon contact information should a problem arise.
Do I have to purchase a modem and pay an activation fee?
You may be required to purchase a Verizon DSL modem and pay an activation fee. Such fees, if any, will be disclosed to you by Verizon before you sign up for Verizon High Speed Internet (InternetServiceDeals.com never charges you a fee, we are a free to use web site).
Are Verizon High Speed Internet charges in addition to my phone bill?
Yes. Verizon High Speed Internet monthly recurring charges are in addition to your monthly phone service charges from Verizon. Only one Verizon billing statement is mailed each month, stating details of both charges phone and internet. Call the number on your Verizon monthly statement at any time to correct, dispute, or inquire about a charge.
The Verizon Triple Play Bundle package is currently available on our web site: Verizon Phone, Internet, TV or Wireless.
Does Verizon offer a money back guarantee?
Yes. Verizon offers a 30 Day Money Back Guarantee that if, for any reason, you are not completely satisfied with any Verizon High Speed Internet product, you may cancel your service within 30 days of your service ready date, and receive a refund for any fees you have paid to Verizon Online. Verizon only ask that you return the modem and any other equipment they have sent to you within 30 days of cancellation to avoid equipment charges.
What type of technical support is available from Verizon?
Verizon is there for you 7 days a week, 24 hours a day. Verizon has plenty of online tutorials, user guides, frequently asked questions, and an extensive online help and support site.
When will my Verizon High Speed Internet service be active?
In most cases, Verizon DSL service is activated five business days after you place your order online. Verizon Online will send you an email with your Service Ready Date once they receive your order.
When does Verizon Internet monthly billing begin?
Verizon billing and your Verizon 30 day money back guarantee will begin on your Service Ready Date, which is the date your Verizon High Speed Internet service is activated on your phone line and is ready for use.
How will I be billed for Verizon High Speed Internet service?
Verizon High Speed Internet charges will appear as a separate itemized charge on either your local telephone bill or a credit card, depending upon which billing option was available to you, and which billing option you chose.