I want to cancel my dial up internet service for (123) 456-7890. I am moving. How do I do this? It is automatically deducted from my bank account and I need to stop that. Thank you.
- Julia, May 27, 2008 (name changed for privacy)
Hi Julia, as we state throughout our website we never have access to your account information here, therefore, we can’t cancel for you. Please refer to any purchase receipt Customer Support contact numbers or visit our Cancel Internet Service FAQ page for a list of telephone numbers to try.
Did you know that dial up internet is generally available nationwide? You don’t need to cancel just because you are moving. All you would have to do is change the telephone number your dial up internet software uses to connect.
If Netzero is your dial up internet service provider, you can browse through a few of their frequently asked questions on the Netzero Support website www.netzero.net/support. You can also order a Netzero CD-ROM if you will not be taking your computer with you, but have another computer to use at your new home www.netzero.net/signup/cd.html.
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