I keep having problems with SBC Global email I send from above address and ones that we get from my cousin  that is also on SBC Global email. We both keep getting messages with fonts and color designation and type of letters for example new times roman, so many centimeters or inches and color on pages etc and wanted to know why and what we can do to correct it. This has been going on for over about 3 months.
- Francis, May 3, 2007 (name changed for privacy)
Hi Francis, I don’t use a SBC Global email myself, but the basic features are usually similar. When you “Compose” or “Repy” to an email, do you see an option to switch between HTML, Rich Text, or Plain Text formats? Sometimes the options present themselves as drop down buttons or clickable radio buttons that say “switch to.” To make all the colors and font styles go away, select “Plain Text” format.
When you have time, click through all of your SBC Global email setup options. Somewhere in there you will find options for how your emails should look when you read them, and how they should look when you create them. SBC ATT Yahoo have a support website which might be of some help as well.
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