Question: We ordered hi-speed Comcast with your company on March 16th. Confirmation [EDIT], Reference [EDIT]. Part of the promotion included a $125 Amazon gift card. We have not received the card yet and would like to know when we will receive the card.
- William, May 25, 2007 (name changed for privacy)
Answer: Hi William, there is usually a wait period before the Amazon gift cards are sent out. If I recall correctly, the wait period is 90 days for the Amazon gift cards. Details of the Comcast high speed internet deals are made available prior to completing an online purchase. Remember that all promotions are entered into a database by the providers, in this case Comcast Internet.
It’s important that you keep and use the contact numbers provided on your purchase receipts for technical support, billing and cancellation policies. The numbers provided are to regional support centers for Comcast high speed internet, and for the special promotion offers. Calling a local Comcast cable or internet representative, for example, will often confuses the situation. This is because most company representatives are unaware of the
high speed internet deals accessible on our website.
To help protect your privacy, InternetServiceDeals.com does not receive access to your Comcast high speed internet account information. If you would like for us to submit an inquiry on your behalf, we will need to know the following information as provided to make your purchase:
Confirmation No [if available]
Please email the above information if you would like for me to submit an inquiry.
After thoughts: If you’re reading this post and you already ordered internet directly through the Comcast web site, please don’t waste our time and try to get the deal after the fact. Comcast will know if you ordered through us or not. Instead, tell a friend about our Comcast specials and look for another deal, free internet fax service for example.
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